Customers

STRENGTHEN YOUR CUSTOMER RELATIONSHIPS THROUGH AUTOMATION AND OPTIMIZATION

Automate your manual sales order processes. Eliminate manual tasks like re-entering data and manually tracking orders and deliveries to ensure optimum performance. All necessary business functionality is built in, easy for your customers to use and immediately accessible. You save your customers (and yourself) money and you improve your delivery performance at the same time. You become a Preferred Supplier!

The Videlity Customer Collaborator integrates all your customers, no matter how they communicate: ERP systems, email, into your Business system. Harvest the financial and strategic benefits of having a close collaboration strategy with your customers.

Get a “birds-eye-view” of what matters, our dashboard provides one overview of all your processes with your customers. By using a shared set of Key Performance Indicators, you get a common reference point with your clients.

We offer one seamless customer solution. It is like putting turbo to your Business system!

 

Core product capabilities

The Videlity Customer Collaborator is our software solution that takes care of and optimizes your downstream supply chain. It has inbuilt business logic, and can scale fast. The products’ powerful range of features enhances and takes your customer relations to the next level. Videlity Customer Collaborator converts manual sales tasks to automated processes, and can handle everything from integrated automated sales processes to advanced VMI and CPFR solutions. Adapt your collaboration strategies to your clients’ needs and keep an overview with Videlity’s dashboard.



CONNECT & AUTOMATE

Make life simple. Automate and it works! Let your sales department focus on working in one system only, your ERP system, and eliminate double manual work in your customers several systems. Become a preferred supplier!


 
COLLABORATE

Take care of your customers inventory through concepts like VMI & CPFR. Harvest the benefits of the VMI (Vendor Managed Inventory) concept but make it easy and fast. Share data with your partners (CPFR) in order to optimize the flow.

 
MANAGE

The Videlity Dashboard gives each user an overview of all processes. Videlity’s automated monitoring system logs events and ensures your best practice procedures are followed.


Got questions?

We know that every business is unique and has their special needs. Get in contact with us, we love to share our knowledge.